Privacy Policy

Last Updated: February 5, 2026

The Louisiana Department of Health (“LDH,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website (the “Site”).


1. Information We Collect

a) Information You Voluntarily Provide

You may provide information such as:

  • Name
  • Email address
  • Phone number
  • Messages or inquiries submitted through forms

b) Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit

This information is used for analytics and system security.


2. How We Use Information

We may use collected information to:

  • Respond to inquiries
  • Provide requested services or resources
  • Improve website performance
  • Monitor site security
  • Comply with legal obligations

We do not sell or rent personal information.


3. Cookies and Tracking Technologies

The Site may use cookies or similar technologies to improve user experience and collect aggregate usage data.

You can control cookies through your browser settings.


4. Sharing of Information

Information may be shared:

  • With authorized government personnel
  • With service providers performing services on our behalf
  • When required by law or legal process

All reasonable steps are taken to limit disclosure.


5. Data Security

LDH implements administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, or disclosure.

No system can be guaranteed 100% secure.


6. Children’s Privacy

This Site is not directed toward children under 13. LDH does not knowingly collect personal information from children.


7. External Links

LDH is not responsible for privacy practices of third-party websites.


8. Your Rights

Depending on applicable law, you may have rights to request access to your information, request corrections, or request deletion (where legally permitted).

Requests may be submitted using the contact information below.


9. Changes to Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted with an updated date.


10. Contact Information

Louisiana Department of Health
628 N. 4th Street
Baton Rouge, LA 70802
Phone: 877-770-7867

HOW CAN WE HELP?

877-770-STOP (7867)

Live chat now

Search for local treatment providers near you

See if you or a
loved one is at risk